Privacy Policy.

Who we are

Trade Solar is the trading name used by 3Phase Electrical Pty Ltd for builder-only solar design, supply, installation coordination, STC paperwork support, handover documentation, and warranty support.

Information we collect

We collect information you submit through our forms, including company name, contact name, email, phone number, region, build volume, project type, plan status, package interest, upgrade interest, site suburb or postcode, and any notes you choose to provide.

We may also collect basic technical information about website use, such as pages visited, form submissions, device/browser information, and approximate location derived from standard server logs or analytics tools.

How we use information

We use enquiry information to respond to builders, prepare solar package discussions, assess whether a project is a fit, coordinate follow-up, improve the website, and manage our builder pipeline.

We do not sell personal information. We may share information with service providers that help us operate the website, email notifications, lead management workflows, hosting, analytics, or solar delivery processes.

Storage and security

We take reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure. No internet transmission or storage system is perfectly secure, so please avoid submitting highly sensitive information through the website forms.

Access, correction, and deletion

You can ask us to access, correct, or delete personal information we hold about you, subject to legal, operational, and record-keeping requirements. Use the contact form to make a privacy request.

Contact

For privacy questions, use the contact form and include “Privacy request” in your message. We will respond as soon as practicable.